Merchandise Salesperson - Rural Products

About us

Norco is Australia’s oldest and largest dairy co-operative, with 131 years of hands-on experience in Australian dairy and agriculture. Proudly 100% Australian farmer-owned, we’re built from the ground up by the people who work the land. With two key arms, DairyFoods and AgriSolutions, we’re here to back our communities and customers every step of the way, staying true to our roots and committed to growing together.

Norco AgriSolutions has been serving customers since 1948, with 26 stores across NSW and QLD, Animal Nutrition mills, and an in-house commodity trading team. We provide customers with competitive, convenient and trusted business solutions that add value to their businesses. Whether customers are growing, breeding, or seeking general or more specialised technical advice, our in-store and field teams are there to help with their subject matter knowledge and expertise.

About the role:

We have a fantastic opportunity available in our Toowoomba retail store for an experienced, enthusiastic and organised self-starter to join the team on a full-time, permanent basis.

This position offers an exciting opportunity for someone to join a supportive, community-focused store team. Weekend work is required, including Saturdays as rostered.

Your day-to-day activities will include:

• Provide agricultural advisory and sales services, building partnerships with customers through sound technical advice.
• Proactively source new customers to achieve branch KPIs and sales targets.
• Assist with inventory, including ordering, receipting, stocktakes and dispatch.
• Process sales and generate quotes.
• Assist with delivering products to customers, including load/unload activities (forklift) and delivery runs (HR licence highly desirable).

About you:

You’ll be enthusiastic and self-motivated, with strong customer service and sales capability. You can meet deadlines while balancing competing priorities, and you have a genuine interest in agriculture and rural products.

 Skills and experience required to be successful in this role:

•  Strong customer service and sales experience.
• Experience working in a rural retail and warehousing environment (highly desirable).
• Demonstrated understanding of the rural industry.
• Technical skills in agricultural science, animal health or agronomy are an advantage.
• Demonstrated excellent written, verbal and interpersonal skills.
• Strong computer literacy, including Microsoft Office, POS systems and general administration.
• Physically fit to perform the manual handling aspects of the role.
• A strong focus on work health and safety.
• Drivers licence essential.
• Forklift licence or willingness to obtain one.

Why should you join the team at Norco?

• A diverse and community-facing role.
• Celebrate a legacy: Be part of a co-op with 130 years of proudly supporting Australian farmers and communities.
• Grow with us: We invest in our people with ongoing learning, career progression, and supportive teams.
• Real benefits: Staff discounts, EAP support, paid parental leave, in-house leadership training opportunities and more.
• Be part of a business that values wellbeing, safety, and people-first values.

Next steps:

If your values align with ours of Connection, Agility, Diversity and Authenticity and you’re ready to take the next step in your career, we’d love to hear from you.

Please submit your resume and a cover letter outlining how you meet the requirements of the role.

As part of our pre-employment screening process, the successful candidate will be required to undergo a police check and a pre-employment medical, including a drug and alcohol test.

At Norco, we are committed to a diverse and inclusive workforce to create better outcomes for all.